1. What kind of public can complain to the joint commission between MUGEJU OA?
The mutualist can lodge complaints related to health care provided by private medical entities partners when they believe that these have not fulfilled the obligations set out in the current health Concert. This includes, for example, unjustified refusals of assistance, unreasonable delays in the delivery of services or problems in the coverage of costs included in the portfolio of services.
2. How is a claim before the mixed commission and what must i supply documentation?
The claim can be presented in a line via electronic headquarters MUGEJU AB ( A claim of Mixed Commission ) in cases of active mutual, or a presencial way, for retirees in mutual offices AB MUGEJU. It is necessary to attach any document to support the claim, as the refusal to answer medical entity and, if economic claim, the bill for the claimed expenses. It may also include medical reports or other documentation that strengthens the cause of complaint.