Los beneficiarios podrÃ¡n presentar reclamaciÃ³n en Mugeju cuando consideren que la entidad estÃ¡ incumpliendo las obligaciones derivadas del concierto sanitario.
Claims will be presented at the provincial Delegation Mugeju of the town in which they have taken place the facts and in the case of Madrid, before the central services, accompanying few documents can justify the same.
Subsequently, Mugeju make efforts to reach an agreement with the entity. In case of discrepancy continue to be convened joint committee meeting provincial, Mugeju-Entidad. If there is no agreement on the joint committee provincial, the case will be sent for analysis to the joint committee national.
The beneficiaries may submit the claim that appropriate in medical centres (hospitals, Clinics, health centres, etc.) or administrative Health service of the autonomous community or the corresponding INGESA and will continue to the procedure in the field, through the services of Patient care or units of health administration authorized to facilitate processing.