Coronavirus information

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Health care of the disease by COVID-19 coronavirus infection is covered all the mutual MUGEJU, whether they are attached to public health services of the autonomous communities or private medical Entities.

What to do if you have symptoms compatible with COVID-19?

If you have symptoms compatible with an acute respiratory infection suddenness that is accompanied by fever, cough or perceived lack of air, sore throat, loss of smell, loss of taste, etc, whether or not it took contact with people who have been diagnosed with COVID-19, stay at home, aíslese at home does not move to a hotline and:

  • If it is attached to the public health service of the autonomous community, contact the phones authorized by the Autonomous Community and follow the instructions. (See below phones).
  • If you are attached to a private Medical Entity, contact the phone's focal point your entity emergency medical, to assess your situation, practise testing for coronavirus that apply and monitor their situation. (See below phones).

¿Qué hacer si no tiene síntomas compatibles con COVID-19, pero ha estado en contacto estrecho con una persona diagnosticada de COVID-19?

Se entiendo por “contacto estrecho” cualquier persona conviviente o que proporciona cuidados o que tiene contactos físicos con un caso diagnosticado de COVID-19; cualquier persona que haya estado en el mismo lugar que un caso diagnosticado de COVID-19, a una distancia menor de dos metros y durante más de 15 minutos; cualquier persona situada en un radio de dos asientos alrededor de un caso diagnosticado de COVID-19, en un avión, tren, u otro medio de transporte.

The search and identification of the close contacts corresponds to public health services of the autonomous communities. When a Public Health physician notifies the diagnosis of a case of COVID-19, it puts in place a search and identification of close contacts, so it will be Public health of its Autonomous Community which will contact you regardless of their attachment to public service health or Private medical Entity, to identify the measures and evidence to perform as protocols established by the Autonomous Community.

What are the criteria for the realization and test coverage of disgnósticos SARS-CoV-2 in suspected cases in mutualists attached to medical bodies?

Medical Entities with concerted MUGEJU (EEMM) must ensure at all levels of assistance, and especially in primary care, early detection of any case you might have active infection and, therefore, can transmit the disease. The EEMM must make a PCR or other molecular diagnostic technique considered appropriate in the first 24 hours to all suspected cases of infection .

In any case, the mutualists requiring assistance should contact their entity to obtain, in its case the prescription of proof. MUGEJU no autoriza ni proporciona las pruebas de COVID-19 (PCR) ni las pruebas de detección de anticuerpos.

Puede descargar el documento con todos los criterios para la realización de los tests pinchando en el siguiente link .

Phones of public health services of the autonomous communities:

Autonomous Community Information telephone
Andalucian marvel 955.545.060
March 976.696.382
Asturias 900.878.232/984.100.400/112
Canarian 900.112.061
Cantabria 900.612.112
The Stain Catillano 900.122.112
Lion Catillano 900.222.000
Catalonia 061
Ceuta 900.720.692
C.Madrid 900.102.112
C.Valenciana 900.300.555
Extremadura 112
Galicia 900.400.116
Balearic Islands 061
The Rioja 941.298.333
Melilla 112
Murcia 900.121.212
Navarre 948.290.290
Basque Country 900.203.050


Phones of private medical entities:

  Emergency phone Information telephone Website.
ASISA 900.900.118 902.010.010
CASER 900.342.234 901.332.233
DKV 900.300.799 902.499.600
MAPFRE 900.122.122 902.204.060
NEW HEALTH MUTUAL 800.654.365 91.290.8075
SANITAS 900.842.025 902.500.742
SEGURCAIXA-ADESLAS 900.322.237 902.200.200